Contents
01 Introduction & Scope 02 Data Controller 03 Data We Collect 04 How We Use Your Data 05 Legal Bases 06 Data Sharing 07 International Transfers 08 Cookies & Tracking 09 Data Retention 10 Security Measures 11 Your Rights 12 Children's Privacy 13 Third-Party Services 14 Policy Updates 15 Contact Us1 January 2026
Your Consent: By accessing the pc777 platform, creating an account, or using any pc777 service, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the pc777 platform.
Introduction and Scope
This Privacy Policy ("Policy") is published by pc777 ("we", "us", "our", "the Platform") and governs the collection, use, storage, disclosure, and protection of personal data relating to individuals ("you", "User", "Player") who access or interact with the pc777 online casino and sportsbook platform at pc777.bio, including all associated mobile interfaces, applications, and customer support channels.
pc777 was built specifically for Pakistani players, and the privacy of those players is a foundational operating principle — not an afterthought appended to satisfy a legal requirement. The practices described in this Policy reflect how pc777 genuinely handles player data across every function of the platform, from the moment you first load the website through to the processing of your withdrawal and the eventual closure of your account.
This Policy should be read alongside the pc777 Terms and Conditions, which are incorporated by reference and together form the complete contractual and data governance framework governing your relationship with pc777.
Scope Clarification: This Policy applies to personal data processed in connection with your use of pc777. It does not apply to third-party websites or services that may be accessible through links appearing within the pc777 platform — those third parties operate under their own privacy policies, for which pc777 accepts no responsibility.
Data Controller Identity
For the purposes of applicable data protection legislation, pc777 acts as the data controller in respect of personal data processed through the pc777 platform. As data controller, pc777 is responsible for determining the purposes and means by which personal data is processed, and for ensuring that such processing is carried out in accordance with applicable data protection principles.
All data protection enquiries, access requests, correction requests, deletion requests, and related correspondence should be directed to the pc777 data protection contact detailed in Section 15 of this Policy.
Personal Data We Collect
pc777 collects personal data through several channels: data provided directly by you during registration and ongoing account use; data generated automatically through your interaction with the pc777 platform; and data obtained from third-party sources where necessary to fulfil legal and operational obligations. The categories of data collected are described in the table below.
| Category | Specific Data Items | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph (where provided for KYC), gender | Registration form; KYC verification process |
| Contact Data | Mobile phone number, email address, city of residence (Karachi, Lahore, Islamabad, Faisalabad, etc.) | Registration form; account settings |
| Financial Data | JazzCash or EasyPaisa mobile wallet number, bank account name and number (HBL, UBL, Meezan Bank, etc.), deposit and withdrawal transaction records, balance history | Cashier / payments section; transaction processing |
| KYC Documents | Copies of CNIC (front and back), passport bio-data page, driving licence, proof of address documents (utility bills, bank statements dated within three months) | KYC verification portal prior to first withdrawal |
| Technical Data | IP address, device type and model, operating system version, browser type and version, screen resolution, time zone, connection type (WiFi / 4G / 5G) | Automatic collection on each platform session |
| Usage Data | Games played, stakes placed, session duration, bonus claims, page navigation paths, feature interactions, login timestamps and locations | Automatic collection during platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, loss limit settings, self-exclusion requests and durations, session time control preferences | Account settings; responsible gaming tools |
pc777 does not intentionally collect special category personal data (such as health data, religious beliefs, or political opinions) except where voluntarily disclosed by you in the course of a support interaction. Where such data is inadvertently received, it is deleted promptly.
How We Use Your Personal Data
pc777 uses personal data collected from Pakistani players for clearly defined purposes only. Data is never used beyond the purposes disclosed in this Policy without your prior consent. The primary purposes for which pc777 processes personal data are as follows:
4.1 Account Management and Platform Operation
Your identity and contact data is used to create, maintain, and administer your pc777 account. This includes processing your registration, authenticating your login sessions, enabling account settings and responsible gaming tool configurations, and delivering the casino, sportsbook, and live dealer services you have elected to use. Without this processing, pc777 cannot provide you with a functional account.
4.2 Payment Processing and Financial Operations
Financial data — including your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, or 1LINK payment details — is used exclusively to process deposits credited to your PKR wallet and to execute withdrawal requests back to your verified payment method. pc777 does not store full payment credentials beyond what is necessary for transaction verification and anti-money laundering (AML) compliance.
4.3 Identity Verification (KYC) and Legal Compliance
KYC document data is processed to verify your identity and age (21+ requirement), confirm ownership of the payment method used for deposits, and comply with international anti-money laundering standards applicable to pc777's operating jurisdiction. KYC verification is a legal obligation — it cannot be waived or bypassed by any User regardless of their deposit or withdrawal history.
4.4 Fraud Prevention and Security
Technical data and usage data — including IP address, device fingerprint, login location, and session patterns — are analysed to detect and prevent fraudulent account activity, multiple account registrations, unauthorised login attempts, bonus abuse, collusion, money laundering, and other conduct prohibited under the pc777 Terms and Conditions. This processing is necessary to protect the platform and legitimate players from financial harm.
4.5 Customer Support
Communications data — including live chat transcripts, email content, and support ticket records — is retained to enable effective customer support, track the resolution status of reported issues, and train the pc777 support team (including the Urdu-language support service available 24/7). Support records may also be referenced in the event of a dispute resolution process.
4.6 Responsible Gaming Monitoring
Usage data, financial data, and responsible gaming settings data are analysed to identify patterns that may indicate problem gambling behaviour — including unusually rapid increases in stake size, extended uninterrupted session durations, repeated attempts to increase deposit limits immediately after setting them, or distress signals communicated through support channels. Where concerning patterns are identified, the pc777 responsible gaming team may contact the affected player proactively.
4.7 Marketing Communications
Where you have expressly opted in to receive marketing communications from pc777, your contact data (mobile number and/or email address) is used to deliver promotional offers, bonus notifications, game launch announcements, and platform updates. You may opt out of marketing communications at any time through your account notification settings or by contacting support. Opting out of marketing does not affect your ability to use any pc777 service.
Legal Bases for Processing
Every data processing activity carried out by pc777 is grounded in a recognised legal basis under applicable data protection standards. The principal legal bases on which pc777 relies are:
- Contractual Necessity: Processing required to perform the contract between you and pc777 — including account creation, payment processing, game delivery, and withdrawal execution.
- Legal Obligation: Processing required to comply with applicable legal obligations, including KYC / AML requirements under international gaming regulations.
- Legitimate Interests: Processing carried out in pursuit of pc777's legitimate business interests where those interests are not overridden by your fundamental rights and freedoms — including fraud prevention, platform security monitoring, and improving service quality based on usage analytics.
- Consent: Processing carried out on the basis of your freely given, specific, informed, and revocable consent — most relevantly for direct marketing communications and non-essential analytics cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing and Disclosure
pc777 does not sell personal data to third parties for their own marketing or commercial purposes. Personal data may be shared with third parties only in the following strictly defined circumstances:
6.1 Payment Service Providers
Transaction data is shared with the payment providers necessary to process your deposits and withdrawals — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. Each provider processes data solely for transaction execution and operates under its own applicable data protection and financial services regulations.
6.2 Game Providers
Certain technical data (session identifiers, currency, stake values) is transmitted to certified game providers — including Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming — to the extent necessary to render and operate their games within the pc777 platform. Game providers do not receive your identity data, contact data, or financial data beyond what is technically required for game session operation.
6.3 Identity Verification Partners
KYC documents and identity data may be processed by third-party identity verification service providers engaged by pc777 to conduct document authenticity checks and age verification. Such providers are contractually bound to process KYC data solely for verification purposes and may not retain or repurpose it.
6.4 Legal and Regulatory Authorities
pc777 may disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where required to do so by applicable law, court order, or regulatory direction — including in the context of AML investigations, fraud investigations, or responses to lawful data access requests.
6.5 Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of all or part of pc777's business operations, personal data held by pc777 may be transferred to the acquirer or successor entity as part of that transaction, subject to equivalent data protection obligations applying to the transferred data.
International Data Transfers
pc777 operates infrastructure that may involve the storage or processing of personal data in server locations outside Pakistan. Where personal data is transferred to or processed in jurisdictions that do not provide an equivalent level of data protection to that applicable in Pakistan, pc777 implements appropriate safeguards to protect that data — including standard contractual clauses with data processors located in such jurisdictions.
Game provider servers — particularly those supporting live dealer operations — may be located in jurisdictions including Malta, the Isle of Man, Gibraltar, or Curaçao, depending on the provider. Technical session data transmitted to those servers for game delivery purposes is subject to the data protection standards applicable in those jurisdictions, which are each recognised as providing adequate protection for personal data.
Your PKR Financial Data: Your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transaction records are processed by Pakistani payment providers operating under the regulatory oversight of the State Bank of Pakistan. Your core financial data remains within Pakistan's domestic financial infrastructure.
Cookies and Tracking Technologies
pc777 uses cookies and similar tracking technologies to operate the platform, maintain your session state, remember your preferences, and analyse how players use the platform in order to improve the service. The following categories of cookies are used by pc777:
| Category | Type | Purpose | Consent Required |
|---|---|---|---|
| Session & Authentication | Maintain your login session across pages; remember your account authentication state; prevent session hijacking. | No — technically necessary | |
| Security & Fraud Prevention | Detect bot activity, prevent CSRF attacks, identify anomalous login patterns. | No — technically necessary | |
| Responsible Gaming State | Enforce session time limits, deposit limit states, and self-exclusion flags. | No — technically necessary | |
| Platform Analytics | Measure page load performance, feature adoption rates, navigation paths, and error frequency. Data is aggregated and does not identify individual players. | Yes — consent required | |
| User Preferences | Remember game lobby filter settings, language preferences, and display configurations between sessions. | Yes — consent required | |
| Marketing Attribution | Track the promotional channel through which you first reached pc777, to measure marketing effectiveness. This data is not shared with external advertising networks. | Yes — consent required |
You may manage your cookie preferences through the pc777 cookie consent interface displayed on your first visit, and subsequently through your browser settings. Disabling essential cookies will prevent the pc777 platform from functioning correctly. Disabling non-essential cookies will not affect your ability to play games, deposit, or withdraw.
Data Retention Periods
pc777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for such longer period as is required by applicable law or regulatory obligation. The general retention schedule applied by pc777 is as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Identity & Contact Data | Duration of account + 5 years post-closure | AML regulatory obligation; dispute resolution |
| KYC Documents | 5 years from date of verification or account closure, whichever is later | Anti-money laundering legal requirement |
| Financial Transaction Records | 7 years from transaction date | Financial regulatory obligation |
| Technical & Usage Data | 13 months from collection | Analytics and fraud prevention purposes |
| Support Communications | 3 years from last interaction | Dispute resolution; service improvement |
| Responsible Gaming Records | Duration of account + 5 years | Regulatory obligation; duty of care |
| Marketing Consent Records | Until consent withdrawn + 3 years | Evidence of consent basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
Security Measures
pc777 implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks to which it is exposed. These measures include, but are not limited to:
- TLS 1.3 encryption applied to all data transmitted between your device and pc777 servers, preventing interception of login credentials, financial data, and personal information in transit.
- Bcrypt password hashing with per-account salts, ensuring that stored passwords cannot be recovered even in the event of a database breach.
- SMS two-factor authentication (2FA) available to all Users, adding a second verification layer to login and high-value withdrawal requests.
- Login anomaly detection that automatically flags login attempts from unrecognised devices, unusual geographic locations, or unusual timing patterns, triggering immediate account security notifications.
- Access control systems limiting internal access to personal data to pc777 staff members with a documented business need, with all access logged and subject to regular audit.
- Penetration testing and vulnerability assessments conducted on a regular scheduled basis by independent security professionals.
- Encrypted storage of KYC documents and financial credentials using AES-256 encryption at rest.
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely without risk. If you become aware of any unauthorised access to your pc777 account or suspect that your account credentials have been compromised, notify pc777 support immediately through the 24/7 live chat channel.
Data Breach Notification: In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected individuals, pc777 will notify affected Users without undue delay following discovery of the breach, in accordance with applicable data protection notification obligations.
Your Data Protection Rights
As a User of the pc777 platform, you hold the following rights in respect of the personal data pc777 processes about you. These rights may be exercised by contacting pc777 through the channels described in Section 15.
Right of Access
Request a copy of all personal data pc777 holds about you, including the purposes of processing and the recipients with whom data has been shared.
Right to Rectification
Request correction of inaccurate personal data or completion of incomplete personal data held by pc777 about you.
Right to Erasure
Request deletion of your personal data where there is no longer a legitimate legal basis for its retention, subject to overriding legal obligations (AML, financial record requirements).
Right to Restriction
Request that pc777 restrict processing of your personal data in specified circumstances, for example while the accuracy of data you have contested is verified.
Right to Portability
Request your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity and is carried out by automated means.
Right to Object
Object to the processing of your personal data for direct marketing purposes (effective immediately) or on grounds of legitimate interests (subject to pc777's assessment).
Right to Withdraw Consent
Withdraw consent for any processing activity based on consent (e.g., marketing communications, non-essential cookies) at any time, without affecting the lawfulness of prior processing.
Right to Complain
Lodge a complaint with the applicable data protection supervisory authority if you believe pc777's processing of your personal data violates applicable data protection law.
pc777 will respond to all valid rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, pc777 may extend this period by a further 60 days, with prior notification to you of the extension and the reasons for it.
Children's Privacy and Underage Access
pc777 services are strictly available to individuals aged 21 years and older. pc777 does not knowingly collect personal data from individuals under the age of 21. Where pc777 becomes aware that personal data of an individual under 21 has been collected — including through registration using false age information — that account will be immediately terminated, all balances forfeited, and the personal data deleted to the extent not required to be retained for legal compliance purposes.
Parents and guardians who believe that a minor may have accessed or registered on pc777 are encouraged to contact pc777 support immediately. pc777 will investigate and act on all such reports promptly. pc777 also recommends the use of parental internet control software — available for both mobile devices and desktop computers — to prevent minors from accessing online gambling platforms.
Third-Party Services and Links
The pc777 platform integrates third-party services necessary for its operation, including game provider software, payment processing infrastructure, and analytics tools. Each third-party service provider is selected based on its ability to meet pc777's data protection standards and is bound by data processing agreements that restrict the use of personal data to the agreed purposes.
pc777 is not responsible for the privacy practices of independent third-party websites or services that are not directly operated by or on behalf of pc777. Any interaction you have with third-party platforms — including your JazzCash or EasyPaisa mobile wallet application, your banking application, or any external website — is governed by that third party's own privacy policy, not this Policy.
Updates to This Privacy Policy
pc777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable data protection law, changes in pc777's data processing practices, or changes in the services pc777 offers. Material changes to this Policy will be communicated to registered Users by a notice posted on the pc777 platform and, where technically practicable, by notification to your registered contact details.
The version of this Privacy Policy currently in effect is identified by the "Last Updated" date displayed in the Table of Contents. Your continued use of the pc777 platform following publication of any revised Policy constitutes your acceptance of the revised terms. If you do not agree to any revised Policy, you should cease using the platform and may request account closure in accordance with the pc777 Terms and Conditions.
We encourage all pc777 Users to review this Privacy Policy periodically to stay informed about how pc777 handles personal data. Staying informed is an important part of making confident, responsible decisions about your use of any online platform.
Contact and Data Subject Requests
All data protection enquiries, data subject rights requests, privacy complaints, and questions relating to this Privacy Policy should be directed to the pc777 data protection contact through the following channel:
- Email: [email protected] — mark the subject line with "Privacy Request" or "Data Subject Rights" to ensure prompt routing to the correct team.
- Live Chat: Available 24 hours a day, 7 days a week, directly within the pc777 platform. Live chat agents can log your data subject request and confirm receipt immediately. Average response time during Pakistan Standard Time hours is under five minutes.
When submitting a data subject rights request, please provide your full name as registered on pc777, your registered mobile number or email address, a description of the right you wish to exercise, and any relevant context that will assist pc777 in locating and processing the relevant data. pc777 may request additional identity verification before processing a rights request to ensure that data is not disclosed to an unauthorised party.
Response Commitment: pc777 commits to acknowledging all privacy-related requests within 72 hours and providing a full response within 30 calendar days. For complex requests, you will be notified of any extension of the response period before the initial 30-day deadline expires.